How long does an insurer have to provide information after a request is made regarding an adverse underwriting decision?

An insurer is required to respond to a request for information regarding an adverse underwriting decision within 21 days. This timeframe is established to ensure timely communication and transparency regarding the reasons for an adverse decision made by the insurer. The 21-day period allows consumers to understand the factors that contributed to the insurer's decision, which is essential for them to address any issues or to seek alternative options if needed.

This requirement is part of the broader regulatory framework designed to protect consumers and promote fair practices within the insurance industry. It emphasizes the importance of accountability and access to information so that individuals can make informed decisions about their insurance needs.

The specific timeframe of 21 days reflects a balance between the insurer's operational capabilities in gathering and providing the necessary information and the consumer's need for prompt feedback on their underwriting decision.